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Logging In to Webmail - Reading Email - Deleting Email - Composing New Email
Addresses and Your Address Book |
Folders
Options
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To log into webmail, go to www.nb.net and click on the Webmail link. On the login page, type in the first half of your email address (the @nb.net has been provided for you). Type your email Password in the password field and Click the Login button. This will log you into our system and retrieve your email. When the page finishes loading, you will see your Folders List on the left of the screen. The rest of the screen is your message list and menus.
When the system logs you in, it will display your inbox. All of the subject titles that are in bold are new or unread emails. The titles that are regular font are already read. To read an email, click on the subject title of the email you wish to read. This will open your email. You can delete an email two ways. One is from your inbox view. To delete a message when you are viewing your inbox, put a check mark in the small white box to the left of the sender name and click the delete button on the upper right hand corner. The second way to delete an email is when you are viewing an email. Click delete on the upper right hand corner under your options bar. Click Compose at the top of the screen. This will open a new window. Here, you can create a new email. Type in the email address of the recipient in the TO: box or select the correct email from your address book. Type in the subject of your email and then type your email in the body box. When you are finished, click the Send button underneath the body box and your email is sent! Your screen will then return to your Inbox.
Adding an Address To add an address to your address book, click on the Addresses link at the top of your screen. This will bring up an Add Address page. The nickname of the person you are adding may simply be the person's First name, or a special nickname you have for them. Fill in the rest of the fields as indicated. The Additional Info is optional. Click the Add Address button. The page will refresh and show your entry. Deleting an Address To delete an address from your address book, click on the Addresses link at the top of your screen. This will bring up your Address Book. Click to place a check mark in the small box to the left of the entry that you would like to delete. Make sure that you have the right entry. Click on the Delete Selected button underneath all the entries. The page will refresh with all entries except that you just deleted. Editing an Address To edit an address in your address book, click on the Addresses link at the top of your screen. This will bring up your Address Book. Click to place a check mark in the small box to the left of the entry that you would like to delete. Make sure that you have the right entry. Click on the Edit Selected button underneath all the entries. Make any needed changes and click on the Update Address button. Using the Nickname to Compose an Email Click the Compose link at the top of your screen. Here, you can create a new email. To use the nickname, type in the correct nickname of the person you want to email. Make sure that it is the same as the nickname you entered in your Address Book. You don't need to type in the whole email address, just the nickname. When you are finished typing your message, click send, and you're done! Selecting an Address from Your Address Book While Composing an Email Click the Compose link at the top of your screen. Here, you can create a new email. To select an address from your address book, click on the Addresses button below your email box. This will bring up a screen with three(3) small boxes in front of each of your address book entries. Find the address(es) you want, and click to place a small check mark in the To box in front of each entry. When you are finished, click on the Use Addresses button underneath all the entries. This will bring up your new email with the addresses in the To box.
Creating a New Folder To create a new folder, click on Folders at the top of your screen. This will bring up an add, rename, and delete folders screen. Under the Create Folder title, type in the name of the new folder you wish to create and click the Create button. The screen will refresh with the message that the folder was created successfully and a link to refresh your folder list. Click on that link. When you refresh the folder list, your folder should appear. Renaming a Folder To rename a folder, click on Folders at the top of your screen. This will bring up an add, rename, and delete folders screen. Under the Rename a Folder title, click on the small arrow and select the folder you wish to rename and click on the Rename button. This will bring up a box for the new folder name. Delete the current folder name, type in the new name and click on the Submit button. The screen will refresh with the message that the folder was renamed successfully and a link to refresh your folder list. Click on that link. When you refresh the folder list, your new folder name should appear. Deleting a Folder To delete a folder from your folder list, click on Folders at the top of your screen. This will bring up an add, rename, and delete folders screen. Under the Delete Folder title, click on the small arrow and choose the folder you wish to delete. Click on the Delete button. This will bring up a conformation question. If you are sure, click Yes. The page will refresh with the message that the folder was deleted successfully and a link to refresh your folder list. Click on that link.
When
you refresh the folder list, the folder name should be gone. Creating your Trash, Sent, and Drafts folders To create your Trash, Sent, and Drafts folders, just follow the directions to create a new folder create each folder one at a time. Turning on your Trash, Sent, and Drafts folders To turn on your Trash, Sent, and Drafts folders, click on Options at the top of your screen. This will bring up all of your options. Click on Folder Preferences. When the page refreshes, the Special Folder Options is what we want to see. For each folder, click on the small arrow and select the appropriate folder from the list.
Go the
the bottom of the screen and click on the Submit button to the right. This
will save your changes and take you back to your Options page. Purging your Trash folder To purge your trash folder, click on Purge that is next to it. It should refresh your folders list and purge will have disappeared meaning that your trash folder is empty.
Personal Information To edit your personal information, click on Options at the top of your screen. This will bring up all of your options. Click on Personal Information. This will bring up a page with options for you to edit if you so desire. -The Full Name field is what will show up when people receive your email. -The Email Address field is just for your convenience. -The Reply To field is for your convenience as well. -The Signature box is what will show up every time you write an email. This goes at the end of your email so that you don't have to type out your name every time. -If you make a signature, you will need to turn it on. You can do this by going to the bottom of this screen and putting the dot in the Yes circle under Signature Options. -The “--” prefix for your signature is completely up to you. This separates it from the rest of your email. When you are done making your changes, click the Submit button at the bottom right of your screen.
Display Preferences To edit your display preferences, click on Options at the top of your screen. This will bring up all of your options. Click on the Display Preferences. This option lets you decide how your webmail looks. General Display Options -Theme is completely up to you. You may choose whichever theme you desire. -Custom Style Sheet usually works well as default. -Language is your choice if you are bilingual. -Use Javascript works best at Autodetect. Mailbox Display Options -Number of Messages to Index is a fancy way of saying how many messages will show in your folder display at once. This is your choice. -Enable Alternating Row Colors is a fun way of making your webmail look nice. -Enable Page Selector allows you to choose what page of messages you want to go to. (This is usually left off until the message index number is exceeded.) -Always show full date. This, if on, will show the full date of when messages are sent and received. Message Display and Composition -Almost all of these work well as they are, but it's your preference. -The Delete/Move/Next Buttons. This option lets you decide where these buttons are displayed when you are reading an email.
To log out of webmail, and you want to make sure you do this every time you are finished, click Sign Out at the very top right hand corner of your screen. This will take you back to the login screen.
If you need further assistance, please call Customer Support during these hours. Monday: 9 am - 7 pm Tuesday - Friday: 9 am - 6 pm Saturday: 10 am - 1 pm Assistance can also be obtained by emailing helpdesk@nb.net |